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Lucile Packard Foundation for Children’s Health

What to Do in the First 48 Hours

Documents to Locate After Losing a Loved One

  • Estate planning documents
  • Property deeds
  • Bank and brokerage account statements
  • Insurance policies, annuities, and retirement accounts
  • Recent income tax returns
  • Birth certificate, marriage certificate, divorce decree, and military discharge paperwork
  • The most recent bills, such as credit card, mortgage, and utility statements
  • Vehicle titles and registrations
  • Safe-deposit boxes and keys
  • Usernames and login information for online accounts, like social media and online banking, which will need to be closed

Are You Eligible for Benefits?

Social Security. The funeral home will generally assist a surviving spouse or, in some cases, a child in applying for Social Security’s $255 death benefit. Social Security also needs notification to discontinue any benefits the deceased may have been receiving. Visit www.socialsecurity.gov for more information.

Veteran’s Administration. If your loved one was a veteran, visit www.va.gov/opa/persona to learn about burial and memorial benefits.

Life Insurance. You’ll need to determine whether your loved one owned any insurance policies. Contact the agent or the home office of the insurance company to file a claim. One method to determine if any policies may exist is to check bank records for any life insurance premiums paid in the last year or so.

What to Do in the First 48 Hours

Next Steps

A well-known and important rule to follow is to postpone any major decisions until at least a year has passed since your loved one’s death. After a year, you’ll have a clearer state of mind when making important choices about your life, your residence, and your finances.

Office of Gift Planning
Phone: (650) 461-9990
Email: giftplanning@LPFCH.org
400 Hamilton Avenue, Suite 340
Palo Alto, CA 94301

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What to Do in the First 48 Hours

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Someone from the Lucile Packard Foundation for Children’s Health will be in contact with you soon. If you need to speak to us immediately, please call us at (650) 461-9990.